Last updated 7 September 2026. Short, because you should be able to finish it.
A first name and an age. That is all. No surname, no birthday, no photograph, no address, no school name, no contact details of any kind. We never ask, so we could not hand any of it over if we were asked to.
Alongside that: the buttons you chose, the prizes you set, and which of them were tapped on which days. That is the app working.
Your device also tells us which time zone you are in. It is used to cut their week at your midnight rather than a server’s, and to send a reminder at the hour you chose rather than the middle of your night. It is not a location: it says “New York”, not where you are.
Your email address, so you can sign in and we can send you a link. There is no password to store. If you pay, Stripe holds your card — we never see a card number and we could not store one if we tried.
A child can write themselves a private note. It is theirs. It never leaves their device — it is not sent to us, so it is not on your dashboard, not in an email, and not in a backup. We could not read it if we wanted to.
Nobody. Nothing is sold, nothing is shared with advertisers, and there is no analytics company watching your child use this.
Two suppliers do their part and see only what they need: Stripe handles payment, and Resend delivers our emails. A teacher only ever sees a child's first name, the date, and the buttons they are asked to tap — and only if you invite them.
Take a copy of everything, any time, from your own page. Close the account and it is really deleted — every row, straight away, no soft delete and no copy kept for analytics.
One honest exception: we take a backup every night so a family never loses a year of their child’s work to a broken disk. Those backups are kept 30 days and then destroyed, so a deleted account can persist in them for up to 30 days and no longer. Nobody reads them; they exist to be restored from and nothing else.
If you stop paying we still hold nothing back: every point ever earned, every prize won and every prize still owed, the child's world, their companion, and their whole history, the ability to open the app and look at all of it.
Every email we send is about your own child. There is no newsletter, no product news, and nothing is ever sent to a child.
In the first week, up to four short notes about getting started. On a Sunday, how the week went. And — only if you pick a moment for it — one line a day at the time you chose, which never arrives on a day they have already tapped something.
Turn the daily one off in one tap on their page. We would rather you switched it off than stopped reading us.
Reply to any email we send you and it reaches a person.
Climb Rewards is meant for children aged 5 to 12, used with a grown-up. An account is always held by an adult, never by a child.